In short: you can delete your NimoSail account and all its data at any time, from inside the app, from the web version, or by emailing us. Deleting is permanent and can't be undone.
01
In the app (quickest)
- Open NimoSail and sign in.
- Go to Settings → Account → Delete account.
- Choose whether to keep a copy of your sails on your phone, type DELETE and tap Delete my account.
Your account and its data are removed from our servers straight away.
02
Without the app
On the web: open the web version of NimoSail, sign in with the same email and password, and follow the same steps (Settings → Account → Delete account).
By email: if you can't sign in, email support@nimosail.app from the email address you signed up with, with the subject "Delete my account". We'll check the request comes from that address, delete your account within 30 days, and reply to confirm.
03
What gets deleted
Your accountYour email address, password and sign-in.
Your profileName, username, photos, contact details and bio.
Your sailsGPS tracks, notes, weather, photos and all other details, plus sails you sent to friends that they haven't added yet.
Boats, crew and plansYour Fleet, crew records and Noticeboard plans.
FriendsYour friendships and friend requests.
Messages to usAnything you sent through Contact us.
Error reportsTechnical reports the app sent when something went wrong.
04
What is kept
- Nothing on our servers. We don't keep any of your data after your account is deleted.
- Sails a friend already added to their own log belong to that friend, so they stay in their account.
- Copies on your phone stay there if you chose to keep them, until you delete them or use Settings → Reset App Data.